A tracking number will be included in an email when your order has been dispatched and on it’s way to you.
A tracking number will be included in an email when your order has been dispatched and on it’s way to you.
Yes, we ship internationally. Shipping cost may vary, please see our Shipping and Delivery page. Customs and duties charges may apply depending on your country, independent of Rhomba shipping and delivery team.
Processing time will not change, shipping may be delayed by carriers due to high volume.
Your order total must be at least $79, promotional codes and sales items discounted at checkout may affect the cart total.
In a very unlikely case that you receive a damaged item, you may return it with all costs and fees waived.
Order:
While we can not cancel or change your order after it is placed, you are welcome to return your items after your order has been delivered to you. See returns page.
While we can not cancel or change your order after it is placed, you are welcome to return your items after your order has been delivered to you. See returns page.
Pre Order simply means that the item is not yet available for shipment. Items purchased on pre-order may take between 1-4 weeks to be delivered. Having a pre-order item amongst other items in your order, will hold back the delivery.
Only one discount code can be used per order.
Some codes may not be successful for items in the “sales” category or may be category specific. Other codes will not work if the cart total does not meet a cart total minimum. Also some codes are time time sensitive and are to be used within certain dates.
We accept all major credit cards (Visa, MC, Discover, AMEX), Paypal, and Rhomba E-Gift Cards.
After you place an order, you will receive a confirmation email with order details. You will receive another email when your order has been dispatched and is on it’s way to you that includes tracking and delivery updates.
In many instances, if an items has sold out we may restock. Please be sure to be signed up to our email notifications list to be sure you are notified if the item restocks.
All sale, lingerie, swim, accessories, and jewelry are non refundable.
If you have returned the parcel via a trackable service, please track the parcel to see if it has been delivered before contacting us. If the parcel is showing as delivered, please allow 5-10 days for us to process your return.
If you have returned the parcel via a trackable service, please track the parcel to see if it has been delivered before contacting us. If the parcel is showing as delivered, please allow 5-10 days for us to process your return.
